Healthcare

With Total IT Management, we manage, maintain and support your entire IT infrastructure for one monthly fee, whether your equipment is at your location or our data centers. We also offer a hybrid approach—we can host some of your servers (or other equipment) at our facilities while we manage other equipment at your location.

In today’s information technology-intensive healthcare environment, even the smallest issue in a mission-critical system can pull you away from your primary focus: fulfilling your promise to your patients and clients.

That’s why Elad offers healthcare IT solutions with Total IT Management.

What We Do

• Manage and monitor desktops, servers and networks
• Install, manage, and update virus, spam and spyware/malware protection software (security)
• Install and manage software updates and patches
• Back up servers and workstations
• Install and manage firewalls
• Host your email in our data centers
• Provide anywhere access to your email
• Provide 24/7/365 customer support via the Elad Customer Care Center
• Provide you with a Customer Advocate to make sure your issues and concerns about your healthcare IT services are addressed and you continue to be thrilled with Elad.

Options

• Elad Cloud Desktop – A secure, affordable, trouble-free alternative to purchasing, managing and maintaining desktop equipment.

• Desktop Encryption – Elad provides whole disk encryption for laptops and desktops running Microsoft Windows and Apple Mac operating systems. We fully manage the entire encryption process, including administering policies, users, configurations and other aspects. Desktop encryption is an optional service.
• Email Options – Email is the life blood of many organizations. We offer the following options to our hosted email service:
• Mobile email
• Email archiving
• Archiving for compliance
• Email encryption

Peace of Mind Means Choice

Many of the healthcare IT services included in Total IT Management are available a la carte. We’ll work closely with you to make sure your particular needs are met.

We work with our healthcare customers to:

• Enable access to critical patient information
• Improve performance of the EHR systems
• Stabilize the infrastructure by restoring the ability to print and scan
• Restore access to the Internet
• Decrease exposure to HIPAA violation penalties
• Keep mission-critical applications running reliably and smoothly

With Elad managing your IT, you’ll be able to focus on caring for patients and managing your practice. Contact us to learn more.